I wish I could do the same sometimes - don't you?
I personally have had it with the crap that passes for HP printers. I have purchased about forty HP laserjet printers in the past but I refuse to buy anything else from HP. Twenty years ago they were the best. The HP 5's had to be put down, they just wouldn't quit. Sadly, that is no longer the case.
But here at GNN we strive to be fair because Nickie's insurance company booted his professional liability policy after his "John Edwards Extraterrestrial Baby Daddy!!" story. So here's HP's response to this video:
This video was originally sent to HP directly in 2006. HP resolved the issue to the customer's satisfaction more than four years ago. HP also instituted a "no questions asked" technical support policy for all active duty soldiers and provides phone support at no charge even if the product is out of warranty. This policy remains in place today.
CEO Customer Relations